Privacy Policy

LUMINA MEDIA AGENCY TRADING & SERVICE CO., LTD provides advertising, digital media, and campaign operations services for business customers.

Director: RATBUHOM CHUTAMAT. Address: RM 1006, 10/F., PO YIP BLDG 23 HING YIP STREET, KWUN TONG - HONGKONG. Contact email: support@luminamedia.me. Phone: (+84) 356 107 047.

• Information submitted through contact forms, including name, email, phone number, website, and service request details.
• Service requirements, expected budget, advertising channels of interest, and consultation history when provided by the customer.
• Google Ads data only when a customer or account administrator grants valid authorization.

When customers authorize access, Google Ads data is used to prepare reports, analyze campaign performance, monitor budget, clicks, conversions, and campaign status.

This data is used only for campaign operations, optimization, and reporting within the scope of services agreed with the customer.

• We do not sell, rent, exchange, or resell Google Ads data to third parties.
• We do not use Google Ads data to build separate data products outside the agreed service scope.
• Internal staff may access customer data only when required to provide the contracted service.

Requests to access, update, or delete information can be sent to support@luminamedia.me.